favorite this post Guest Services Position hide this posting unhide

compensation: TBD
employment type: full-time

Ten Thousand Waves is actively seeking an individual who can thrive in our fast-paced, detail-oriented Guest Services position! We are looking for someone who embodies the utmost level of customer service and who can anticipate guest needs and respond without hesitation. Our ideal candidate can maintain a calm demeanor no matter how busy the spa becomes and consistently upholds the highest standard of professionalism. We hope to find a qualified individual who can blend seamlessly with our tight-knit team of thirty and who is looking forward to growing with us.

Please apply if you are...

Familiar with us through your own experience as a guest
From a strong customer service background with a minimum of 2 years' experience
Available to work nights and weekends
Fully available for an initial, paid 4-week training period, working +/- 30 hours per week

An exceptional communicator who can accommodate our diverse clientele and staff
Self-motivated at the highest level and passionate about new opportunities

Able to multitask and prioritize well


We proudly pay above the living wage!

40% off spa services and 20% discount at izanami
Complimentary communal and private soaking
Dental and Medical eligibility after sixty days, based upon hours worked per week
Beautiful work environment with a strong and committed team
Opportunity for growth

If you are interested in growing your career with us...

Download an employment application from
Come to the spa and personally submit your application to the Front Desk Supervisor

Please note: Applications that are submitted electronically or by phone will not be considered.

Ten Thousand Waves provides the ultimate spa experience through exquisite, Japanese-inspired customer service--our omotenashi. Through careful attention to detail, anticipating and meeting guest needs, and dynamic personal interactions, we create a destination resort experience unlike any other.

Ten Thousand Waves began in 1981. Currently, we have a thriving community of 148 employees, 130 massage therapists, and 15 estheticians. We also have nineteen massage rooms, fifteen lodging accommodations, and a full-service restaurant. We pride ourselves on our great massage, our authenticity, and our dedication to constant, mindful improvement. In 2015, we were voted one of the top three Best Destination Spas in the World by Condé Nast. We are open 365 days, 7 days a week, including holidays.

Salary: TBD
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6562919150



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