Job Title: Tea & Sherry Host (part-time 3:30-5:30 p.m.)
Department: Front Office
Supervisor: General Manager
JOB SUMMARY
The responsibility of the Tea & Sherry Host is welcoming and serving hotel guests complimentary tea, sherry and biscochitos in the hotel lobby. The Tea & Sherry Host is also responsible for setting up the lobby presentation as well as breaking it down at the end of the hour. Prefer someone who is well versed on Santa Fe special events, restaurants, museums, etc. Must remain professional at all times, have a positive, friendly attitude and enjoy interacting with guests.
JOB DUTIES
1. Setting up the tea and sherry presentation in the lobby beginning at 3:30 p.m. Tea and sherry is served daily from 4 p.m. until 5 p.m.
2. Greet guests in a friendly and welcoming manner as they enter the lobby.
3. Monitor guests by checking IDs when necessary.
4. Serve sherry and assist guests with their tea options.
5. Monitor alcohol consumption.
6. Recommend restaurants and answer many inquiries regarding Santa Fe and the surrounding areas.
7. Breaking down the tea and sherry presentation by transporting used glassware and utensils to the kitchen area.
QUALIFICATIONS
Physical Requirements
1. Constant standing and walking for up to 2 hours.
2. Must be able to lift and carry a maximum of 30 pounds.
3. Must be at least 21 years of age.
License and Certification
1. Must possess or complete within three weeks of hire, NM Alcohol Server Certification
2. CPR and First Aid Certification preferred (on-site training is provided)
Education and Experience
1. Knowledge of Wine/Sherry is helpful
2. Concierge experience is helpful
Principals only. Recruiters, please don't contact this job poster.